Bar Supplies may be returned or exchanged within 30 days. By law alcohol sales are final. Cancelled orders are subject to a 10% restocking fee. We do our best to update listings with current vintage and batch details. If you are interested in a specific vintage or batch, please check before ordering.
FAQs
When will my purchase ship?
We ship Monday through Friday, and orders generally ship within 1-2 business days after being placed. An email confirmation with carrier and tracking information will be sent when your order is shipped.
Which carrier will my purchase ship with?
All alcohol is shipped via express carrier GLS. Orders for bar supplies will ship via GLS, UPS, or USPS.
What happens if the shipping carrier is unable to deliver my package?
If a shipment is returned after multiple delivery attempts, we can reship to a new address for an additional shipping fee. If there is no alternate shipping address, we will refund the order minus a $25 returned shipment fee. If you’re having trouble with your delivery, contact us as soon as possible, we’re always happy to help.
How can I change my shipping address or cancel my order?
If you need to change your address or cancel an order, email us at [email protected]. If the order has already shipped, a $15 rerouting fee will be charged to cover the address change. Cancelled orders will incur a 10% restocking fee.
What should I do if items are damaged in transit?
Email us at [email protected] with photo documentation and we will issue a refund or send a replacement.
Why does my package require adult verification?
Alcohol shipments require adult verification to ensure they aren’t delivered to underage recipients. It is recommended that you provide an address where you know an adult will be available to sign.
Which zip codes are available for Local Delivery?
How long do I have to collect my Store Pickup order?
Store Pickup orders will be held for 30 days. After this period, if arrangements have not been made, the order will be cancelled and a refund will be issued, minus a 10% restocking fee. If the refund window set by your credit card company has expired, a store credit will be issued minus a 10% restocking fee.
Do Store Credits expire?
Store credits expire one year after date of issue.
